Welcome to Black Lion Gems. By accessing or using our website (the “Site”) and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any orders.
1. General Information
- This website is owned and operated by Teronix Corporation Pvt Ltd, trading as Black Lion Gems.
- By using our Site, you confirm that you are at least 18 years of age or have legal parental/guardian consent.
- We reserve the right to update or change these Terms at any time without prior notice.
2. Products and Descriptions
- We make every effort to display gemstones as accurately as possible. However, colors and details may vary slightly due to lighting, photography, or screen settings.
- All gemstones are natural unless otherwise specified, and certification will be provided where applicable.
- Availability of products is subject to change without notice.
3. Orders and Payments
- Orders are considered confirmed only after full or agreed-upon payment is received.
- Prices are listed in [currency, e.g., USD] and may be updated without prior notice.
- We accept payments through secure methods listed on our Site.
- Black Lion Gems reserves the right to refuse or cancel any order at its discretion.
4. Shipping and Delivery
- We offer worldwide shipping using trusted logistics partners.
- Shipping times may vary depending on location, customs clearance, and courier services.
- Customers are responsible for any import duties, customs fees, or taxes imposed by their country.
- Risk of loss or damage passes to the customer once the order has been handed over to the shipping carrier.
5. Returns and Refunds
- Due to the unique nature of gemstones, all sales are final unless the product received is significantly different from the description.
- Claims for returns or exchanges must be made within 7 days of delivery, with proper evidence provided.
- Refunds (if applicable) will be processed to the original payment method after inspection and approval.
6. Authenticity and Certification
- Black Lion Gems guarantees the authenticity of every gemstone sold.
- Certification details will be provided when applicable. Independent verification is encouraged for customer assurance.
7. Intellectual Property
- All content on this Site—including images, text, logos, and designs—is the intellectual property of Black Lion Gems or its licensors.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
- Black Lion Gems shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our maximum liability in connection with any purchase is limited to the total price paid for the product.
9. Privacy Policy
- We respect your privacy and handle your personal information in accordance with our Privacy Policy.
10. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of Sri Lanka.
- Any disputes will be subject to the exclusive jurisdiction of the courts.
11. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Last Updated – 08/26/2025