Black Lion Gems (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order or contact us.
- Browsing Information: IP address, browser type, pages visited, and cookies to improve your browsing experience.
- Communication Data: Any messages or inquiries you send to us through email or forms.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send you updates, promotions, and offers (only if you opt in).
- Ensure security, prevent fraud, and comply with legal obligations.
3. Sharing Your Information
We respect your privacy and do not sell your personal data. However, we may share information with:
- Service Providers (payment processors, shipping carriers, IT support) to complete your order.
- Legal Authorities if required to comply with applicable laws.
4. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.
5. Data Security
We implement strict security measures to protect your personal information. While no system is 100% secure, we strive to safeguard your data against unauthorized access, loss, or misuse.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to how we process your data.
To exercise your rights, contact us at hello@blackliongems.com.
7. International Orders & Shipping
Since we offer worldwide shipping, your information may be processed outside your home country. By using our services, you consent to such transfers.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: hello@blackliongems.com
Last Updated – 08/26/2025